Now, it's time to put on your detective hat and start diagnosing the app/website like a pro.
Map out the various steps a user would take to accomplish their goals.
- Assess the functionality and features relevant to the problem statement. Examine how well they address the user's needs and contribute to solving the problem.
- Evaluate the visual appeal, consistency, and usability of the app or website's interface. Assess how the design elements support or hinder the user's experience.
- Measure the performance metrics, including loading speed, responsiveness, and stability. Identify any areas that may impact the user experience negatively.
Pro tip- You can even take inspiration from product critique articles to get a better understanding of this step.
Remember, the more pain points you identify, the better equipped you'll be to outshine others.
Improvements/Opportunities
- Improvement 1
- Improvement 2
- Improvement 3